Returns, Refunds & Cancellations

Our policies to ensure a smooth and transparent purchasing experience.

Product Returns

Core Returns

Core returns are eligible for a full refund of the core deposit when the core is:

We will issue a prepaid return label once the core return is requested. Cores that are incomplete or returned outside the return window may receive a partial or no refund.

Refund Policy

Returned Products

Refunds will be issued to the original payment method within 7-10 business days after the returned item has been received and inspected. Any applicable restocking fees or shipping charges will be deducted.

Core Charges

Core refunds are typically issued within 5-7 business days after the returned core is received, inspected, and verified. If the core does not meet eligibility requirements, a partial refund may be issued.

Order Cancellation Policy

Need Help With a Return?

Contact our support team for assistance with returns, refunds, or cancellations.

888-252-8863