Frequently Asked Questions

Typically, it takes somewhere between 2-4 days if the product is in stock. However, sometimes due to unusual circumstances like weather delays, order volumes, holidays, etc., it may take some additional time.

Under normal circumstances orders are received within 2-4 days if the product is in stock (Excluding weekends and Holidays). Please allow additional time due to additional build times, weather delays or other unforeseen circumstances.

Depending on the part ordered, your used part will arrive either on a 3x3 pallet, shrink wrapped and drained of all fluids. Your remanufactured part will arrive in a POD (special container designed for shipping and core return). You will find carrier and tracking information via our shipping tracker tool.

OEM auto parts are interchangeable within multiple years, makes and models. The same part throughout multiple year ranges will result in an exact fit for multiple makes and models as determined by OEM standards.

Engines come complete, without AC Compressor, Starter, Alternator or Power Steering Pump. Parts left on the engine block are for convenience purposes only.

You will receive a "long block engine" consisting of the assembled block, crankshaft, cylinder head, camshaft, valve train, gaskets and oil pump. Certain parts such as oil pan, valve covers, timing covers, and intake manifold are not included. We also offer an Engine Installation Kit at additional cost.

Yes, our Used and Remanufactured transmissions always come with a torque converter.

Yes, our Flat Rate Shipping (Commercial address) is available. Residential delivery or Liftgate service will result in additional fees. Under normal circumstances orders are received within 2-4 days if the product is in stock (Excluding weekends and Holidays).

Most credit cards are accepted through our website. Please note, your payment has to clear before your item will ship.

Our sales and customer support team will process your order. You will be contacted if any additional information is needed. You will receive your tracking number once your order ships.

The best method to contact us is through our Contact Us page. We typically answer all messages within the same day (usually within 1 hour). You can also call us directly.