Core Charge & Core Return Policy

Understanding core charges and how to return your core for a full refund.

Failure to return the core will result in your warranty being suspended. Cores returned after 30 days will decrease the warranty to 3 years and only 50% of the core value will be refunded.

What Is a Core?

Think of a core like the propane tank you swap at a hardware store: you pay for the full cylinder plus a deposit on the steel shell, use the gas, then bring back the empty tank to get your deposit back.

Key IdeaWhat It Means
Like-for-Like UnitThe returned part must be the same model as the one you purchased.
Rebuildable ConditionInternals are intact and repairable - no holes, shattered gears, or missing parts.
Complete AssemblyAll internal components need to be intact. Accessories can be removed.
Fluid-Drained & CratedFluid is drained, major openings capped, secured in the original shipping crate.

What Is a Core Charge?

A core charge is a temporary, refundable amount added to the purchase price of a remanufactured or rebuilt auto part. It's a recycling deposit that encourages customers to return their worn-out core.

Core Return Process

1. Prep Your Core

Drain all fluids, cap openings, and place into the original crate.

2. Schedule Pickup

Contact us to schedule a pickup. We provide a prepaid return label.

3. Get Refunded

Once inspected, your core charge is refunded within 3-5 business days.

Why Cores Matter

Supply Chain

Returned cores provide raw castings for remanufacturing.

Cost Control

Keeps reman prices far below new OE units.

Sustainability

Reduces landfill waste and energy consumption.